Saturday, March 10, 2012

Acer after sales service

I have always had very positive experience with Acer after sales and technical services. I have used them countless times.

Late last night I emailed them. This is a weekend and their email response came the next day :-)

I was working very quickly. In times like this the mind tend to focus very narrowly and I had confused product registration with product warranty. I quickly shot them a service request. Later I figured out where I went wrong. Their response showed that my thoughts were correct. I didn't have time to look at it earlier. We had to be present at our girl's school.

Good that I am using an Acer again.

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